I have noticed that if someone simply closes their browser and does not intentionally log out of QW web it will not release their license. Is there a way to automatically release a license after a period of no activity?
My company just installed QuoteWerks and we are already seeing this issue. Is there a QuoteWerks employee who is monitoring these forums who can answer this question as to whether this is something that can be done or am I going to have to check every day if there are hanging licenses?
I support this as being an option, if it's not currently available.
We have been working on this for the last several weeks. If continue to run into difficulties, please email technical support directly.
Wow....this is a year ago....and we still have the same issues with licenses not being released!
yep happened to me - i just gave up