Silly question, possibly, but does the file actually exist in that location?
We always advise users to store all their images inside the Images folder, in the QuoteWerks directory. That way if you ever need to move your QuoteWerks installation all the images get moved also, rather than an installation with a lot of broken links.
Hi, I have migrated from Google Drive Sync to Google Filestream which has broken images in the products database. If I try to link an image to the product Quotewerks reports "file not found". I have configured Filestream to store files locally for that directory but that didn't help.