Notify specific users if the order changes : QuoteWerks Support Portal

How can we help you today?

Start a new topic

Notify specific users if the order changes

Warren Lee

started a topic almost 5 years ago

Sometimes what happens is that the sales rep forgets to include something in the order until after it has reached shipping and the order has been printed and in packing process. Then that rep would modify the order, but not tell the shipping of the modifications to the order until after it has been shipped.

So I would like to know if there is a way to be able to notify specific users (ie the shipping staff) that an order has changed (ie saved in quotewerks)

Warren

1 Comment

Steve Siggs

said almost 5 years ago

There's nothing automated out of the box, but training the Shipping Staff to search Documents using "Last Modified" might help?

As an automated solution, our auto-email add-on could definitely help. Email [email protected] if you'd like to know more.