QuoteWerks Support Portal

Hi,

We have QW installed on a Server 2016 RAS Server delivered as both the full desktop and remote apps.

When I log in to either from my laptop, single screen with no additional screen attached, the main screen is often inaccessible. I can see it's open because it's open on the task bar but I can't get to it in any way. Likewise, sometimes I get the main screen but when I open 'products' that window is sometimes in accessible. 

I've tried with 'use all screens' ticked on and off. I've tried rebooting the RAS server, I've tried to Alt+Tab to it but it's like it's on a different screen that I can't get to. 

Office, Adobe, browsers etc all work normally.

Help! 

Glad to be of assistance.

Just tested and it's working perfectly, thank you so much!

Perfect, thanks David, I'll give it a whirl....

If you go to .......

Tools -> My Preferences -> Misc

there is an option ......

Don't remember window location

which if selected 'may' resolve your problem.