QuoteWerks Support Portal

One of our manufacture's has made some pricing changes. I have imported the changes into our database. Now, I want to update the pricing in all our templates. Is there a tool to update pricing of all the parts in our existing templates? 

Open a template.

Click the latest button.

Save.

Alternatively, select the checkbox at the bottom when chosing to build a new quote from a template.

(This option can be defaulted on or off at user level in Tools > My Prefences > Misc.)

Thanks for your reply.... I found both ways and both ways gives me new cost of $0.00...what do I have to do to get it to populate proper pricing?

I suspect the Vendor name on the line item on the document doesn't match the Product Database name.

QuoteWerks will use the entry in the vendor field to 'find' the product database, it then matches the part number found in that product database.

Can you confirm those two match?

We are finding that the "Refresh Item Prices" option under the My Preferences/Misc described above tab does not work. We have to manually select the "Tools - Refresh item w/Latest Pricing" menu item to get the prices updated. This is inconvenient since we have numerous templates and users that might not remember to manually update the prices. Is there another way to automatically update the prices in all templates?

Have you tried updating the pricing on the Template itself, as described in Matt's first reply?

Yes, but as I said about the default comment; "the option can be defaulted on or off at user level in Tools > My Preferences > Misc", doesn't work. We currently have 50 templates and pricing that changes almost daily. So, to go through all 50 templates and update the pricing because the "Refresh item prices" checkbox doesn't work, takes quite a bit of time that shouldn't be necessary if the "Refresh item prices" setting worked.

Works for me as expected, too.

I suspect your Vendor name on the line item(s) doesn't match the vendor name of the product database.

Thanks to Timothy at Aspire support for finding the bug and raising a high priority ticket to fix this. The issue is that the recently used templates list below the "Select Template..." menu option do not get updated as they should. By using the "Select Template..." menu option as shown below, everything works as it should.

This fix is now in the latest interim release:

If a user had the "When using document templates, refresh item prices" option set on the Misc.General tab of Tools->My Preferences menu, when selecting a Document Template from the MRU drop down list of the "New" main toolbar button, the prices were not getting refreshed.

Somehow I deleted a saved template form within the Product Import Wizard. :(

I have (thankfully) an archived version of the template: how do I make it available in the Import Wizard drop down list?

I did not create this template so I have no idea what fields/options were selected: I just know it works.

Is there any way to select that archived template for use in importing future products? I know where it is - I just can't get it to be available from the drops down menu within the Import Wizard.

Cheers,

     -Troy

Is this one of the older .pit files?

If so, drop that into the QuoteWerks folder and it should appear.

With all this data now being in the database, if you running 5.6 5.10 or higher this could be more tricky as we'd need to shove all the detail from the .pit into the database directly.

If you can't figure it out, let me know.

That did the trick. Thank you! I guess I was putting it in the wrong folder location.

Cheers

     -Troy