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02: Licensing Validation Issue

Periodically, throughout the workday, users get this error:


"02: Licensing Validation Issue! RunningInstance record for this instance was not found. Please save unsaved work and exit QuoteWerks"


We've already troubleshot the server, the network, & anything that would cause high CPU/Disk usage. 


Anyone encounter this issue?

1 Comment

What version and build are you running?

I do recall getting a few reports from my clients about this, but haven't had a report for several months.


Are you running a SQL/Access backend database, do you know?

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