Has anyone experienced issues with the tax rates since the rollout of the automatic sales tax rate zip+4 feature? We have several SLED customers who are tax-exempt and are coded as such in our CRM. This information pulls into QW but we are still seeing taxes added to our quotes. The below images show the tax rate set to 0.00 by default but also show taxes down in the total.
Any insight you can provide is greatly appreciated.
Becky Reinis
Has anyone experienced issues with the tax rates since the rollout of the automatic sales tax rate zip+4 feature? We have several SLED customers who are tax-exempt and are coded as such in our CRM. This information pulls into QW but we are still seeing taxes added to our quotes. The below images show the tax rate set to 0.00 by default but also show taxes down in the total.
Any insight you can provide is greatly appreciated.